SAM and Client Management
A concert that guarantees efficiency
The consistent and sustained use of client management within the company goes hand in hand with the successful implementation of the right SAM service processes. Here the existing infrastructure is integrated into the concert; that is the SAM concept. The focus is on fitting the client management technologies into your SAM processes.
Client management - is an integral part of a company-wide SAM strategy
Use of SAM should incorporate their client management, whether this is achieved through the use of a centralised server-based computing approach, or centralised fat client management.After more than 300 projects, our client management experts are familiar with the necessary processes and the standard solutions in the area of client management.Insight acts as a neutral advisor that provides tool-independent support for your company in the development of optimum client management. In addition to technical preparation and implementation, we also provide answers to questions like:
- What does optimum client management mean for you in connection with SAM?
- What steps can I take as a customer to prepare?
- Which of my PCs are the most expensive based onpurchased but unused software?
- How can I prevent software installations (individual installations or rollouts) without the necessary software licenses?
Our goal is always to use your existing software assets. That is why taking an inventory of the software in use is one of the first steps in the SAM process. Why purchase new software to perform this inventory? The existing systems adapted early on in the SAM process, such as the technical inventory, are also used later for client management. We standardise, consolidate and automate your client management.
- Cost savings of up to 30% per PC
- Optimised IT personnel utilisation (up to 150 PCs per administrator)
- Software allocation made to fit with SAM processes
Only the introduction of process oriented client management guarantees you the cost savings expected through the implementation of a SAM strategy.
