
IBM - The Passport Advantage Licensing Program (PA)
To meet the needs of companies of any size, IBM has simplified the Passport Advantage Licensing Program. PA is usable for the purchase of IBM software licenses and Maintenance plans for IBM Websphere, Data, Lotus, Tivoli, Rational and Informix. With the sum of your software purchases, you qualify for a better price ranking. Software Maintenance ensures that you receive the latest version of the above products, together with technical support.
Software Maintenance - and this applies to both IBM PA contract options - is valid for a full 12 months from the day of purchase of the license.
It includes both time-unlimited access to telephone support from the IBM Software Technical Support Centers for suitably authorised members of staff, a designated technical contact on site, and also additional round the clock (24 x 7) troubleshooting support for applications critical to business.
There are two kinds of agreement for Passport Advantage:
Passport Advantage (PA)
Customers who were allocated to price rankings BL, D to J or EDU up until 4 May 2003 or new customers who were awarded more than 500 points for their first order are handled on the basis of the IBM PA agreement model. As before, this requires a contractual agreement between the end customer and IBM. For recalculating the purchasing ranking on the anniversary date ofthe agreement, it is only the number of points from transactions in the previous year that continues to count. If the discount is reduced, however, it can only be reduced by one price level. The purchasing level can be improved at any time, however, and is checked after every transaction. In order to bring individual transactions after the end of the 12-month term of the maintenance plan into line with a PA anniversary date specified by the client.
Passport Advantage Express (PAE)
New customers who are awarded less than 500 points with their first order qualify for Passport Advantage Express. With PAE there is only one price ranking: SRP.
No contractual agreement is required - it suffices to register the customer’s data (including name and email address of customer’s purchasing and technical contacts) when ordering. The Maintenance plan, withunlimited support and update service, is valid for 12 full months from the date the license was purchased. There is no anniversary date for the Passport Advantage Express (PAE) option - each transaction is valid for 12 full months